FAQ (Frequently asked questions)
Our delivery conditions within Germany
Due to the large number of options available, we cannot stock all versions of all trailers. The delivery time for shipments within Germany is therefore usually 7-10 working days (Monday to Friday, excluding public holidays), but in some cases it can take up to 12 working days.
They are shipped in discreet packaging and with a neutral sender.
All shipments are free of shipping costs - we cover the costs for you!
You pay for your items directly to the DHL courier in cash. This service is only available for deliveries to Germany.
- Lieferungen vorerst nur per DHL möglich
- Selbstabholung ist aus logistischen Gründen nicht möglich
- Lieferung an Packstationen bieten wir aktuell nicht an
Our international delivery conditions
We ship within Germany and the EU. Deliveries to countries outside the EU are also possible on request.
Die Lieferzeit für internationale Sendungen beträgt i.d.R. 7-10 Arbeitstage (Montag bis Freitag, ausgenommen Feiertage), bzw. es ist eine spezielle Lieferzeit für das Produkt angegeben. Bei Vorkasse gilt der Zahlungseingang als Beginn der Lieferzeit.
- within the EU: 7,90 EUR/shipment
- outside the EU: 13,90 EUR/shipment
All prices quoted here are prices in EUR including statutory VAT of 7 % or 19 %.
Our international delivery conditions
Payment information
We offer you the possibility to pay by bank transfer / prepayment. After successful order you will immediately receive a confirmation by e-mail. Please transfer the amount due to our account, stating the order number as the reason for payment. This is the only way we can allocate your payment and ensure a smooth process. As soon as we have received your payment, your order will be dispatched immediately. Please note that, depending on the bank, it may take 2-4 working days for your payment to reach us. This time may be longer for transfers from abroad.
Account holder: Michael Buck
Bank: Sparkasse Pforzheim Calw
IBAN: DE93666500850004267397
BIC/SWIFT: PZHSDE66XXX
You can also pay with Bitcoin or alternatively with Litecoin. Simply select the payment method Bitcoin or Litecoin. Once we have successfully received your payment, we will immediately dispatch your order. If payment is made by 12 noon, your order will usually be dispatched on the same day (Monday to Friday).
Wir bieten euch ebenfalls die bequeme Bezahlung mit allen gängigen Kreditkarten sowie Apple und Google Pay an.
You can also pay with PayPal. Simply select the PayPal payment method and you will be automatically redirected to PayPal at the end of the order process. Once payment has been successfully received, we will immediately dispatch your order. If payment is made by 12 noon, your order will usually be dispatched on the same day (Monday to Friday).
We also offer a wide range of payment options from Klarna so that you can pay for your order conveniently by invoice, immediate payment or in installments.
You pay for your items directly to the DHL courier in cash. This service is only available for deliveries to Germany.
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